NPS Isn’t Just a Survey: How Advocacy Drives Brand Growth

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Marketing

Net Promoter Score (NPS) is a powerful metric that gauges customer loyalty and satisfaction. At its core, NPS is a simple question posed to customers: “On a scale from 0 to 10, how likely are you to recommend our product or service to a friend or colleague?” This straightforward inquiry allows businesses to categorize respondents […]

Strategic Retargeting: Reducing Waste and Increasing Returns

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Marketing

When you think about retargeting, it’s essential to grasp its fundamental principles. At its core, retargeting is a digital marketing strategy that focuses on re-engaging users who have previously interacted with your brand but did not convert. This could mean they visited your website, added items to their cart, or even just viewed a product […]

The Difference Between Awareness and Acquisition in Growth Strategy

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Marketing

In the realm of business growth, two fundamental concepts stand out: awareness and acquisition. As you navigate the complexities of developing a robust growth strategy, it’s essential to grasp how these elements interconnect and influence your overall success. Awareness refers to the extent to which potential customers recognize and understand your brand, products, or services. […]

Budget Allocation Models: Spend Smarter to Grow Faster

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Marketing

When you delve into the world of budget allocation models, you are essentially exploring the frameworks that guide how financial resources are distributed across various departments and initiatives within an organization. These models serve as blueprints, helping you determine where to invest your funds to achieve the best possible outcomes. At their core, budget allocation […]

Lifecycle Marketing: A Scalable Framework for Every Stage

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Marketing

Lifecycle marketing is a strategic approach that focuses on the various stages a customer goes through in their relationship with a brand. It encompasses the entire journey, from the initial awareness of a product or service to the point of advocacy and referral. As you navigate through this marketing paradigm, you will discover that understanding […]

What Lift Studies Can Teach You About Campaign Scaling

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Marketing

Lift studies are essential tools in the realm of marketing analytics, providing insights that can significantly influence your campaign strategies. At their core, lift studies measure the incremental impact of a marketing campaign on specific outcomes, such as sales or customer engagement. By comparing a group exposed to the campaign with a control group that […]

Building Brand Architecture That Supports Long-Term Scale

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Marketing

Brand architecture is a crucial framework that defines how various components of a brand relate to one another. At its core, it encompasses the hierarchy and relationships between different brands, sub-brands, and product lines within a company. You can think of brand architecture as a blueprint that outlines how your brand is structured, ensuring that […]

Share of Voice vs. Share of Market: What Drives Real Growth?

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Marketing

To navigate the complex landscape of brand performance, it is essential to grasp the concepts of share of voice (SOV) and share of market (SOM). Share of voice refers to the proportion of total advertising or promotional activity that a brand holds within its industry. It encompasses various channels, including traditional media, digital platforms, and […]

Predictive Segmentation: Finding Hidden Growth Opportunities

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Marketing

In today’s fast-paced business environment, understanding your customers is more crucial than ever. Predictive segmentation is a powerful tool that allows you to categorize your audience based on their behaviors, preferences, and potential future actions. By leveraging data analytics and machine learning, you can create more targeted marketing strategies that resonate with specific segments of […]

Content ROI: Measuring Impact Beyond Vanity Metrics

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Marketing

When you embark on a content marketing journey, understanding the return on investment (ROI) is crucial. Content ROI refers to the value generated from your content efforts compared to the costs incurred in creating and distributing that content. It’s not just about the money spent; it encompasses time, resources, and the overall impact on your […]

From First Click to Final Sale: Mapping the Scalable Journey

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Marketing

To effectively engage with your audience, it is crucial to grasp the intricacies of the customer journey. This journey encompasses every interaction a potential customer has with your brand, from the initial awareness stage to the final purchase and beyond. By mapping out this journey, you can identify the various stages your customers go through […]

Using Conjoint Analysis to Design Scalable Product Offers

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Marketing

In the ever-evolving landscape of product development, understanding customer preferences is paramount. You may find yourself grappling with the challenge of discerning what features or attributes will resonate most with your target audience. This is where conjoint analysis comes into play. As a powerful statistical technique, it allows you to dissect consumer preferences and make […]