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Terms and conditions

Last updated: 30 October 2026

1. About these terms

These terms apply to your use of this website (the “Site”), which is operated by Polayads Communications Private Limited, a company incorporated in India (“Polayads”, “we”, “us”). Polayads is the brand name of Polayads Communications Private Limited. CIN: Show CINavailable on request. Registered office: Show registered officeavailable on request. They cover the website only. Any services we provide are governed by a separate agreement (see section 3).

2. Using the Site

You are welcome to browse the Site, share links to it and contact us through it. Please don’t:

  • try to gain unauthorised access to the Site, its systems or its data, or interfere with how it works;
  • introduce malicious code, overload the Site or get around its security measures;
  • send automated, false or misleading enquiries, or impersonate anyone;
  • copy large parts of the Site by automated means, other than search engines indexing it in line with our robots instructions; or
  • use the Site in a way that breaks the law or infringes anyone’s rights.

We may restrict or block access where we reasonably believe the Site is being misused.

3. Enquiries and engagements

Sending an enquiry does not by itself create a contract or an engagement, and does not oblige either of us to go ahead. If we agree to work together, we will set out the scope, fees and terms in a proposal, statement of work or service agreement. An engagement begins only when that document has been accepted in the way it describes, and it then governs the services. These website terms do not replace it.

4. Confidential and sensitive information

Please keep confidential business information, such as unreleased plans, trade secrets or third-party data, out of an enquiry until we have agreed confidentiality terms with you. Please also avoid sending sensitive personal information. This does not mean we will treat what you send carelessly: we handle every enquiry with care, and personal information under our privacy policy.

5. Our content and other people’s

The text, designs, artwork, illustrations, logos and code on the Site belong to Polayads or are used with permission. You may view the Site and keep reasonable extracts for your own reference. Please don’t copy, republish, adapt or use them commercially without our written permission.

The Polayads name, logo and “1:” mark identify our business. Please don’t use them in a way that suggests a connection with or endorsement by us without our permission.

The Site uses third-party software and fonts under their own licences, including WordPress (GNU General Public License) and the Space Grotesk and Inter typefaces (SIL Open Font License). Those licences, not these terms, govern that material.

6. Concept work

Some work on the Site is concept work created to show our approach. Morrow Pantry, for example, is an invented business, and its research, figures, customers, quotations and results are fictional. Concept work is labelled as such. It is not work for a client and does not represent actual results.

7. Information on the Site

Content on the Site is general information about our services. It is not legal, financial, technical or other professional advice for your situation, and you should not rely on it as such. We aim to keep it accurate and up to date, but it may change and may not always be complete.

8. Links and third-party services

Links to other websites are provided for convenience. We don’t control those websites and are not responsible for their content or practices.

9. Availability and changes

We may change, suspend or withdraw any part of the Site at any time, for example for maintenance or security. We will try to keep the Site available, but we cannot promise that it will always be available or free of errors.

10. Responsibility for the Site

The Site is provided free of charge and for information. To the extent the law allows, it is provided “as is”, without promises about its availability, accuracy or fitness for a particular purpose, and we are not responsible for loss that results from relying on general information on the Site.

Nothing in these terms limits or excludes any liability or right that cannot be limited or excluded by law, including rights you have as a consumer. Our responsibilities for any services we provide are set out in the agreement for those services.

11. Changes to these terms

We may update these terms from time to time. The version on this page applies from the date shown at the top.

12. Questions and concerns

If you have a concern about the Site or these terms, please contact us first at Show email addressinfo at polayads dot com, and we will try to resolve it promptly.

13. General

  • If any part of these terms is found to be unenforceable, the rest remains in effect.
  • If we don’t enforce a provision straight away, we can still enforce it later.
  • These terms, together with our privacy policy, are the whole of the terms for your use of the Site.

14. Contact and notices

Questions and notices about these terms can be sent to Polayads Communications Private Limited at Show email addressinfo at polayads dot com, or by post to Show registered officeavailable on request. We may give notices about the Site by publishing them on the Site.